CE-BHEA-1003 - Crisis De-Escalation

Course Description

Patients overwhelmed by life, the healthcare environment, and their own medical issues can exude unpredictable behavior, sometimes leading to crisis situations. These situations are stressful, leaving ill-prepared healthcare workers at risk psychologically, physically, and professionally. Through this course on crisis de-escalation, you will learn how to proactively identify severe mood symptoms in patients and help prevent them from becoming threatening and dangerous.

Is This Course For You?

This course is designed for practicing clinical health professionals in non-behavioral health roles whether you’re in a role that requires no prior behavioral health training such as nurses, physician’s assistants, nurse practitioners, and medical technicians, or a role that requires some behavioral health training such as medical doctors, peer advocates, and helpline/crisis workers. No matter how much field experience you have, this course can give you valuable insight and training in identifying and preventing patient behaviors from escalating during times of crisis.

What You’ll Learn

In this course, you will practice identifying early warning signs, learn communication techniques to use with patients and providers, and develop skills to regulate during a crisis. The crisis situations you’ll cover range from alleviating a panic attack to a fear of returning home to more chronic conditions like psychosis and mania and more. Throughout the course, you will demonstrate readiness for the field through various activities and assessments, including self recordings of demonstrated concepts, creating a portfolio of acquired clinical skills and becoming well-versed in selecting appropriate mechanisms for specific crisis circumstances. By the end of the course, you will be confident in putting patient safety and security top-of-mind, as well as their own health and well-being.

How You’ll Learn

??This six week course includes 20 hours of instructional time broken into 2-4 hour modules each week. This instructional time is through pre-recorded interactive video lectures, so you can choose the most convenient times out of your schedule to do your coursework. These interactive lectures include video vignettes, interactive quizzes, and more to keep you engaged during each module so you can take in the key information that you need to understand how to de-escalate crisis situations for your patients.

Skills You Walk Away With

By the end of this course, you will be able to:

• Identify early warning signs of patient crises
• Demonstrate skills to communicate with patients, providers, and yourself to protect yourself and others in crisis situations
• Use your new a set of skills to regulate yourself and others in dangerous situations

Applies Towards the Following Certificates

• Mastery Certificate: Behavioral Health Foundations : Core Courses