Communication is the hottest skill in the job market today. While digital-first and specialized occupations are on the rise, they don't demand technical skills alone. Strong communication, whether in business writing, data visualization, or software documentation, is essential for sharing and advancing your vision. Our course offerings in technical communication will help you gain these skills and more. Position yourself for growth in your current role, or take your next step into a varied and evolving field where the median salary is $78,000 per year.

Is This Mastery Certificate For You?

Whether you’re looking to start a career in technical communication or you want to add technical communication skills to your resumé to take the next step along your career path, this mastery certificate is for you. Technical communication is in high demand in many industries including tech, health care, IT, education, business, and more, so adding these skills to your resumé can help give your career a boost regardless of your current role. This certificate is designed for students fluent in English with at least a high school diploma, but previous experience with technical communication is not required.

What You’ll Learn

Throughout the Mastery Certificate in Technical Communication, you’ll gain vital technical communication skills that will help you communicate your information clearly and effectively. Throughout the three core courses, you’ll gain all of the essential skills you need to succeed as a technical communicator as well as ample opportunities for hands-on experience with your new skills so you have the chance to get feedback and improve. In each course, you will create tangible work that you can add to your portfolio to show your technical communication skills to your current or potential future employers.

How You’ll Learn

The Technical Communication Mastery Certificate consists of three required core courses as well as one elective course of your choosing. You can choose to take all courses in this program in whatever order you prefer, but if you don’t have a lot of experience with technical communication, we recommend you start with Technical Communication Essentials to build a strong foundation. All of the courses in this program are six weeks long and fully online, though the time commitment for each course may vary slightly. Visit the individual course pages for more information about run times and how you’ll learn in each course.

Skills You Walk Away With

Once you’ve completed this mastery certificate, you will be able to:

  • Map information needs to various audiences using audience analysis and context of use.
  • Create a technical communication project plan that documents context, including milestones, outcomes, and deliverables.
  • Collaborate and manage technical communication workflows.
  • Apply visual design principles to technical communications.
  • Communicate quantitative information visually in an effective and ethical manner.
  • Draft instruction, policy, and procedure documents.
  • Apply the appropriate level of edit and review process.

 

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